Thank you for shopping with us. We are committed to providing you with a smooth and reliable shipping experience. Please review our shipping policy below.
1. Order Processing
- Processing Time: Orders are typically processed within 1–3 business days after payment is confirmed.
- Order Verification: You may be contacted if additional information is required for security or shipping verification.
- We offer free shipping on all orders over $50 (set your threshold).
- For orders under that amount, a flat-rate shipping fee will be calculated at checkout based on destination.
| Destination | Shipping Method | Estimated Delivery Time |
|---|---|---|
| United States | Standard Shipping (Tracked) | 7–12 business days |
| Europe | Standard Shipping (Tracked) | 8–14 business days |
| Canada, Australia | Standard Shipping | 10–15 business days |
| Other Regions | International Standard | 10–20 business days |
📦 Note: Shipping times are estimates only and may be affected by customs clearance, weather conditions, or peak holiday periods.
2. Backorders
If an item is on backorder, the estimated shipping date will be displayed on the product page and at checkout. If any changes occur, we will notify you via email.
- You will not be charged for backordered items until they are ready to ship.
- If an item becomes backordered after your order is placed, we will inform you via email.
- If your order includes a backordered item, we may ship available items separately or cancel the backordered item at our discretion.
3. Order Modifications & Cancellations
You may have a short window of time to cancel items before they begin processing.
- To check cancellation eligibility, visit your Order Details page.
- If eligible, the entire quantity of the selected item will be canceled.
- Once processing has started, cancellations are no longer possible.
For further assistance, please contact our support team at [email protected].